Content | Strategy | Mentoring

SO:Communications is a consultancy providing strategic communications advice and support to organisations in the public, third and private sector. 

I help you develop the right strategy, get your message and tone right, and build the relationships needed to achieve what you set out to do – whether that is to gain support for an initiative, keep stakeholders informed about your project, or to make sure your employees buy into the changes you are proposing. 

Together we develop solutions that are built on what works for you.

What I can do for you

Depending on your needs and set up, I can support your existing communications team on specific projects or become an external member of your team supporting your communications on a long-term basis.

PR & Content

Telling your story in different ways for different audiences, creating content to be used in multiple ways, writing reports and briefings, and working with the media to gain coverage


Helping you choose the best way forward in communicating with those that matter, creating a strategic approach and sustainable plan, and developing the right message, tone and method


Guiding and advising you on communications matters, being a sounding board, and providing training if required

My approach to communications

My approach to communications is outcome focused. I work with you to define where you are now, where you want to get to, and how you can get there considering your timescales and available resources.

I have more than 20 years experience in communications in the community safety, criminal justice and health space, having worked with both small and large regional and national organisations. I provide support in most key areas – including content writing (print, web, social), strategy development, stakeholder engagement, media relations, evaluation and reporting, corporate communications and internal communications. And if you require support with something I can’t do, I will be able to connect you with a network of trusted colleagues who can.

What my clients say about me

“For us, a charity specialising in domestic abuse and criminal justice, Kerstin has a wealth of knowledge and experience that has been invaluable to our organisation. Previously, our approach has been somewhat scattergun, and our partnership with SO:Communications has meant we are far more strategic in understanding what our message is and creating content to reach the right individuals and organisations. Kerstin’s extensive experience in PR and comms matched with her willingness to listen to our needs is a winning combination in providing an opportunity to move our organisation forward in this space.”

“I would recommend Kerstin’s services to anyone who is in a position of leadership and they have a specific issue or strategic objective to identify or improve, as Kerstin is very good at taking a brief, understanding the intentions of the work and asking questions in a way that maximises the right information. Kerstin has helped capture a problem within a national policing portfolio and provide a report that helps facilitate a multi-agency partnership solution.”

“For our public relations work we often need a professional translation of our work on the history of the former spa town Weißer Hirsch Dresden. Amongst other things, we were able to set up six information boards in German and English in our district with Kerstin’s help. Her ability to quickly acquire a deep understanding of the topic as well as her communications expertise ensured we received texts that were particularly suitable for publication. In working with Kerstin we particularly appreciate her uncomplicated and personal approach.”

Let’s work together

I am curious about your plans – let’s have a chat to see how we can work together.